Returns and Refunds
We want you to be 100% delighted with your purchase. If you are not and you wish to return or exchange something, you have 30 days from the date you receive your items. So that we can handle your return efficiently please:
- Contact us first so that we know to expect your return
- Post it back to us by recorded delivery (we will refund this to you if the product is faulty in any way.)
- We will then refund you or exchange your items for you.
Order Errors and Cancellations
If there are any errors or shortages in your order call us on 07553 457168 or email firstname.lastname@example.org within 48 hours of receiving your order. There is no charge for withdrawing an order prior to the dispatch of your products. To cancel an order call 07553 457168 or email email@example.com quoting your order number and the reason for cancellation. Orders cannot be cancelled once your items have been dispatched.